Shipping Policy

We are committed to ensuring that your order is delivered promptly and safely. Our Shipping Policy outlines how we handle and process orders to ensure a smooth delivery experience.

Order Processing Time
- Orders are processed within 1-3 business days after purchase.
- During peak periods or holidays, processing times may be slightly longer.
Shipping Methods
- A variety of shipping options are offered at checkout, including standard and expedited shipping.
- Shipping methods and estimated delivery times are displayed during checkout.
Shipping Costs
- Shipping costs are calculated based on the weight of the items and the destination of the shipment.
- The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery Timeframe
- Estimated delivery times range from 7-15 business days, depending on your location and selected shipping method.
- Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Destinations
- We ship to a wide range of international destinations. Please select your country at checkout to see if we ship to your location.
- If your country is not listed, we do not currently offer shipping to that destination.
Shipping Address
- Customers are responsible for providing accurate and complete shipping addresses.
- Please ensure your address includes all necessary information, including apartment or suite numbers and postal codes.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor the status of your shipment online.
Customs and Import Duties
- International shipments may be subject to customs inspections and import duties based on your country's regulations.
- These fees are the responsibility of the customer and are not included in the shipping cost.
Shipping Delays
- Delivery times may be affected by factors such as pandemics, weather conditions, customs delays, or remote locations.
- If there is a significant delay in your shipment, you will be notified via email with updated information.
Lost or Stolen Packages
- We are not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.
- If your package is lost or stolen, please contact the shipping carrier for assistance.
Incorrect or Undeliverable Addresses
- If a package is returned to us due to an incorrect or undeliverable address, we will contact you to arrange reshipment.
- Additional shipping charges may apply for reshipment to the correct address.
Package Refusals
- If you refuse a package upon delivery, you will be responsible for the return shipping cost to our warehouse.
- The original shipping cost will not be refunded.
Multiple Shipments
- If your order contains multiple items, they may be shipped separately based on availability and warehouse location.
- You will receive a tracking number for each shipment as it is dispatched.
Pre-Order Items
- For pre-order items, the estimated shipping date will be provided on the product page.
- Your order will be shipped once all items, including pre-orders, are available.
Shipping During Holidays
- Shipping times may be extended during peak holiday seasons due to high demand and courier schedules.
- We recommend placing your orders early to ensure timely delivery during the holiday season.
Contact Information
- For any questions or concerns about shipping, please contact us via email.
- We are here to assist you and ensure a smooth shipping experience.

Thank you for choosing cmercpay. We appreciate your business and are committed to delivering your order with care.